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Privacy Policy

BFP Property Group Privacy Policy

Effective Date: 9 February 2026

BFP Property Buyers Pty Ltd (ACN 648 552 701) and BFP Property Management Pty Ltd (ACN 648 675 914) (together BFP Property Group, we, us or our) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What is Personal Information

Personal information is information or an opinion about an individual from which they can be reasonably identified. Examples include your name, contact details, financial information, and property preferences.

2. Personal Information We Collect

Depending on the services you use, we may collect:

  • Identity and contact details (name, address, phone, email)
  • Date of birth and identification documents
  • Employment, income, and financial information
  • Property ownership, preferences, and search criteria
  • Tenancy history and rental references
  • Emergency contact details
  • Business contact details when representing an organisation
  • Any information you provide to us in connection with our services
  • Technical information from our website, such as IP address, device information and usage data.

2A. Sensitive information: In limited circumstances, we may collect sensitive information, such as health information, special needs, or other information you provide to support a tenancy application or special request. We will only collect sensitive information where reasonably necessary for our functions and with your consent, or as otherwise permitted by law.

3. How We Collect Personal Information

We collect personal information:

  • Directly from you (forms, email, phone, meetings, website)
  • From third parties (real estate agents, vendors, mortgage brokers, referees, tenancy databases, credit reporting bodies, publicly available sources)

We will take reasonable steps to inform you when we collect your information.

4. Why We Collect Personal Information

We collect, hold, and use personal information to:

  • Provide buyer’s agency, property management, leasing, and related services
  • Identify and negotiate suitable properties
  • Assess tenancy applications and manage rental properties
  • Verify your identity and financial position
  • Communicate with you about your property matters
  • Allow our overseas staff to assist with administrative functions
  • Comply with legal and regulatory obligations
  • Send you information about our services (you may opt out at any time)

Automated decision-making: In relation to our property management services, we may use software systems to assist with processing and screening tenancy applications; however, any decisions that may significantly affect individuals are reviewed by our property management team.

5. Disclosure of Personal Information

We may disclose personal information to third parties when reasonably necessary to provide our services, including:

  • Real estate agents, vendors, and property owners
  • Landlords and tenants
  • Mortgage brokers, lenders, and financial institutions
  • Conveyancers, solicitors, and accountants
  • Contractors, trades, and property service providers
  • Tenancy database operators
  • Credit reporting bodies
  • Marketing service providers
  • IT and cloud storage providers

We do not sell, rent, or trade personal information.

6. Overseas Disclosure

Some of our service providers and staff are located outside Australia, including in the Philippines. Personal information may be disclosed to them for administrative support only.

We take reasonable steps to ensure overseas recipients handle personal information in line with Australian privacy laws and only use it for the purposes disclosed.

If you do not consent to the overseas disclosure of your personal information, please contact us before providing your personal information.

7. Direct Marketing

We may use your personal information to inform you about our services or promotions, where permitted by law. You can opt out of receiving marketing communications at any time by:

  • Using the unsubscribe link in our communications, or
  • Contacting us directly.

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Security measures include:

  • Secure electronic databases and cloud systems (e.g., PropertyMe)
  • Restricted access to authorised personnel
  • Password protection and system controls
  • Secure storage of physical records

Personal information is retained only as long as necessary for the purpose it was collected or as required by law. When no longer required, it is securely destroyed or de-identified.

9. Access and Correction

You may request access to personal information we hold about you.

You may also request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below. We will respond within a reasonable timeframe and may verify your identity before providing access.

10. Complaints

If you believe we have breached your privacy, you may lodge a complaint with us.

We will:

  • Acknowledge your complaint
  • Investigate the matter
  • Provide a written response within 30 days

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992

11. Notifiable Data Breaches

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is available on our website and applies from the effective date.

13. Contact Us

For questions, access or correction requests, or complaints:

BFP Property Group
Phone: +61 434 561 378
Email: info@bfpproperty.com
Mail: PO Box 6118, Dural NSW 2158

 

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YOU




    Google Rating
    5.0
    Based on 211 reviews
    BFP Property Group
    BFP Property Group
    5.0
    Alex Khachigian
    Alex Khachigian
    01:12 22 Jan 26
    Had an excellent experience with BFP Property as a first-time purchaser. The team were incredibly supportive from the very beginning and took the time to guide me through every step of the process. Damian and Ben’s proactiveness, due diligence, and insightful advice ensured the transition from purchase to settlement was completely seamless. This experience truly wouldn’t have been possible without their expertise and support, and I can’t recommend them highly enough.
    Ashwin Kumar
    Ashwin Kumar
    22:37 18 Jan 26
    Buying your first home is stressful, it’s even more stressful when trying to do it from halfway across the world. Enter the BFP team, they guided us through the process, were responsive and made the entire process seamless. I would highly recommend them if you’re looking for someone to help you with your purchase. Thank you Ben and can’t wait for the next one!
    Coastwide First National
    Coastwide First National
    05:35 16 Jan 26
    Lisa was a pleasure to deal with during the purchase of an investment property for her client. As an agent I appreciated the transparency and communication from Lisa which made for a very smooth transaction. I'll be very happy to work with Lisa again.
    Peter Dimitrovski
    Peter Dimitrovski
    03:23 16 Jan 26
    Lisa was fantastic to deal with! She is very knowledgeable, professional and always happy to answer all questions! I would definitely recommend working with Lisa and her team!
    Arya Sayyah
    Arya Sayyah
    05:10 15 Jan 26
    Great experience dealing with Ben on a recent transaction as an agent. He was professional, easy to work with and communicated clearly the whole way through. If you’re looking for a trustworthy buyers agent, Ben is your guy
    Hamish Mountford
    Hamish Mountford
    10:28 03 Jan 26
    Have now purchased a second property through BFP Property. With their guidance I feel I’m building a strong financial foundation. They are excellent to work with.The team demonstrated deep market knowledge and outstanding negotiation skills, which made a real difference to the purchase outcome. They guided me confidently through a complex buying process and made everything clear and stress-free. Highly recommend.
    Brid Stewart
    Brid Stewart
    07:43 21 Dec 25
    Ben and his team were simply outstanding in helping us find a property in Sydney, he was professional, calm and available throughout the process. I would not hesitate to recommend Ben to anyone looking to secure a property, thanks so much Ben .
    Mason
    Mason
    01:12 19 Dec 25
    Ben and Damian were great to work with from start to finish. They found multiple properties for me within a matter of weeks.Easy to deal with and took all effort out of the process.Thanks gents first of many purchases together I’m sure
    Adam Farrelly
    Adam Farrelly
    06:34 30 Nov 25
    Wonderful experience with Lisa. Professional, great communication and works hard for her clients. Highly recommend!
    Anne Wilkin
    Anne Wilkin
    02:17 28 Nov 25
    Ive been investing in property for 25 years so went back and forwards about using a BA for the first time to secure our next investment as I knew I could do it myself. But the market has changed and after a few months of looking and not purchasing I knew I wanted help and support. Enter Ben who made me feel confident that using a BA would help achieve our long term goals. I worked with the amazing Lisa to secure a great property in a short time, she's friendly and supportive and if my constant questions and worries (its hard to let go of control!) bugged her she didn't let on!! She's responsive to messages and reassured me that there was no pressure to purchase until i was 100% happy. She negotiated well on a property prior to it going on the open market and we were able to secure it for what I feel is a good price in a competitive market. Time will tell how it performs but Im really happy with the asset and would like to thank the team at BFP property.
    Arifhusen Khilji
    Arifhusen Khilji
    19:17 26 Nov 25
    The experience was exceptional, and the transition into our dream home was seamless. Ben demonstrated extensive experience and profound knowledge of the Kellyville property market, and I highly recommend his services.
    Mike Zammit
    Mike Zammit
    07:56 24 Nov 25
    Just want to thank Ben and his team for the excellent work on finding us a great asset and for making the process seamless and efficient!
    Gerry Capablanca
    Gerry Capablanca
    03:29 10 Nov 25
    We had an amazing experience working with Ben Plohl from BFP Property Group. From the very start, Ben was professional, responsive, and incredibly knowledgeable about the market. He made the entire buying process smooth and stress-free — even while us being overseas.Ben understood exactly what we were looking for and moved quickly to secure the right property for us. His communication was clear and consistent, and we always felt confident that we were in great hands.We’re so grateful for his guidance and expertise — we couldn’t have asked for a better buyers’ agent. Highly recommend Ben and the team at BFP Property Group to anyone looking to purchase property in Australia.
    Nathan
    Nathan
    06:03 09 Nov 25
    I had an amazing experience working with Ben and Lisa at BFP Property! They were super friendly, proactive, and kept me updated every step of the way. I really appreciated how they always followed up, made sure timelines were met, and explained everything clearly throughout the process.Lisa negotiated confidently on my behalf and made the whole experience smooth and stress-free. I’d highly recommend Lisa and the BFP Property team to anyone looking for knowledgeable, reliable, and down-to-earth buyer’s agents who truly care about their clients’ success!
    A N
    A N
    01:37 01 Nov 25
    I recently purchased an investment property through BFP, and the experience was fantastic from start to finish. Lisa and Ben were absolutely amazing – professional, knowledgeable, and genuinely committed to helping me find the right property. Their communication was clear and consistent throughout the process, making everything smooth and stress-free. I couldn’t be happier with the outcome and would highly recommend BFP, especially Lisa and Ben, to anyone looking to buy a property.
    Anna Goljan
    Anna Goljan
    05:26 17 Oct 25
    I cannot recommend Lisa and Ben highly enough for anyone seeking a buyer's agent. Their service throughout my recent investment property purchase was truly exceptional from start to finish. It quickly became evident that securing a high-grade property was practically impossible without the help of people who live and breathe this industry.Lisa demonstrated outstanding professionalism, market knowledge, and genuine care for my investment goals. She took the time to thoroughly understand my criteria, kept me informed at every stage, and provided insightful analysis that gave me complete confidence in the decision-making process. Her communication was prompt, clear, and always added value.The systems and processes Ben and Lisa built are clearly well-thought-through, making what could have been a stressful experience remarkably smooth.What impressed me most was their collaborative approach and genuine commitment to securing the right property rather than just any property. They negotiated skillfully on my behalf, managed all the complexity with ease, and ensured I felt supported every step of the way.Their network of other professionals in the industry who come into the process like conveyancer, mortgage broker, property managers are of highest quality so I knew I had the right people beside me at every stage. I hope i get the opportunity to work with Lisa and Ben again.
    Gill Davies
    Gill Davies
    23:32 09 Oct 25
    An Absolute Professional – Lisa Wood, BFP Property GroupAs the selling agent, I recently had the pleasure of working with Lisa Wood from BFP Property Group, and I can confidently say she is one of the most professional and well-organised buyers’ agents I’ve come across.Lisa’s dedication to her clients is outstanding. She is incredibly thorough, proactive, and communicates clearly and promptly at every stage of the process. Her preparation and attention to detail ensured the entire transaction ran smoothly from start to finish — a true reflection of her commitment to achieving the best possible outcomes for her buyers.What really stands out about Lisa is her genuine, hard-working nature and old-school values. She brings integrity, respect, and a no-nonsense work ethic to every interaction, which makes her a pleasure to do business with. In a fast-paced industry, her approach is both refreshing and reassuring.Lisa is friendly, approachable, and always professional — the kind of Buyers' agent who makes collaboration easy and enjoyable. I look forward to working with her again and would not hesitate to recommend her services to any buyer seeking a dedicated and trustworthy representative.
    simon lloyd
    simon lloyd
    09:53 09 Oct 25
    Thanks to Lisa, Ben & team for such a wonderful experience & support in finding a superb property - outstanding work team BFP. On to the next!
    Matthew Nelson
    Matthew Nelson
    23:56 25 Sep 25
    Dealing with Lisa was a pleasure. From start to finish was a Seemless transition and have no hesitation in recommending her to others
    Vanessa Tarfon
    Vanessa Tarfon
    07:14 23 Sep 25
    Ben and his team had their work cut out for them with the way the market was being at the moment but they came through with an amazing property. Ben and Lisa went above and beyond, with regular communication so you never wonder what is happening, and easily pivoted strategies as needed with the market and our feedback. Highly recommend using BFP as they value sourcing properties for their clients that they would happily purchase themselves.
    Sandeep Pinjani
    Sandeep Pinjani
    04:13 17 Sep 25
    We are absolutely thrilled with the service we received from BFP Property Group! As first-time property investors in Australia, we were navigating uncharted territory, but Ben and Lisa made the entire process seamless and stress-free. Their prompt responses, infectious positivity, and expert guidance were invaluable.From start to finish, they walked us through every step with clarity and patience. Their dedication and support were top-notch, and we felt truly looked after.If you're looking for a buyers agency that goes above and beyond, look no further! We'd highly recommend Ben and Lisa to anyone looking to invest in property. Thanks again for your expertise and support – you're the best!
    Ben
    Ben
    01:35 17 Sep 25
    We had the pleasure of working with Ben, who went above and beyond to secure a property for us in our number one suburb. Thanks to his guidance, care, and expertise, all the boxes were ticked, and the process was smooth and stress-free.Ben’s deep knowledge of the market, attention to detail and genuine commitment made a huge difference. We honestly couldn’t have done it without him.We highly recommend Ben to anyone looking for a top-notch buyers agent. You won’t be disappointed!
    Amrin Shaikh
    Amrin Shaikh
    12:11 12 Sep 25
    Ben has been an absolute blessing in our property journey!He was incredibly professional, patient, and a true subject matter expert throughout the process. Thanks to his skilled negotiation, we secured a beautiful home in a highly sought-after location—at our very first auction!If you're looking for a competitive edge in a tough property market, I highly recommend Ben.
    Shaun Carroll
    Shaun Carroll
    03:27 11 Sep 25
    Lisa was a pleasure to deal with! Friendly, efficient and professional. The whole process was smooth from start to finish. I'd happily recommend her services to anyone looking for a buyers advocate.
    Michele Rogers
    Michele Rogers
    11:51 09 Sep 25
    I highly recommend Ben and his team at BFP Property Group!After selling my Mum and Dad’s home, I was under pressure to find a new property within a tight timeline. Being the first time buying a home on my own, I was feeling overwhelmed, anxious, and unsure where to start.From the moment I reached out to Ben, his calm, confident, and knowledgeable approach immediately put me at ease. He really listened to my needs and took the time to understand exactly what I was looking for in a home, while being completely honest about what I could expect within my budget.Ben’s responsiveness was incredible, he answered all my questions promptly and thoroughly, no matter how small they seemed. Within no time, he provided me with a short list of homes and because he had such a clear understanding of my preferences, I fell in love with the very first property we viewed!Ben’s deep knowledge of the area and expertise in negotiations were invaluable. I trusted his insights and relied on his guidance to get the best possible outcome. Thanks to his experience, I felt confident throughout the whole process and knew I was in good hands. Within just a couple of weeks, I was proudly signing a contract for my new home!I cannot thank Ben enough for his professionalism, genuine care, and patience throughout the entire journey. He made what could have been a stressful and overwhelming experience a smooth and enjoyable one. I’m beyond happy with my new home, and I’m incredibly grateful for everything Ben and his team did to make it all possible.
    Khee Seong Chai
    Khee Seong Chai
    03:30 27 Aug 25
    Damian and Ben have been amazing in helping us secure our first regional investment property. Their approach gave us the confidence to explore regional properties without having the need to visit the place. The end to end process managed by the team has taken lots of the heavy lifting from our end and allow us to just focus on our day jobs without having to manage every stakeholder in the process.
    Gemma Rayment
    Gemma Rayment
    10:28 18 Aug 25
    We recently worked with Lisa from BFP Property as our buyers agent, and her exceptional service made our home-buying experience truly outstanding. After a less-than-ideal experience with a previous agent, we switched to Ben and Lisa, who quickly proved to be the perfect fit.From our initial conversation, Lisa listened carefully to our needs, preferences, and concerns. She clearly understood what we wanted and ensured our past issues were never a problem. Her communication was impeccable—always prompt, clear, and tailored to us. Lisa responded quickly to our questions, providing expert guidance that made the entire process smooth and straightforward.Her dedication to finding the right property was remarkable. Lisa tirelessly sourced options, even in a competitive market. Her professionalism, responsiveness, and genuine care made the journey enjoyable and stress-free.We wholeheartedly recommend Lisa, Ben and the BFP Property team to anyone seeking a buyers agent who truly listens and delivers. Thank you, Lisa, for helping us find our perfect home!
    Lochie Reid
    Lochie Reid
    03:50 15 Aug 25
    Lisa Wood is excellent to work with, very knowledgable, prompt, easy to talk to and really great at what she does! Thanks for all your help Lisa.
    justin olley
    justin olley
    10:07 12 Aug 25
    We had a great experience working with Ben’s team at BFP. We bought an investment property and were very nervous about how the whole process, but it all went so smoothly and were in constant contact with Lisa who guided us throughout the process with ease. We are very happy with our purchase which we purchased off market. Thank you BFP👍🏻
    Ajay Abraham
    Ajay Abraham
    09:06 12 Aug 25
    I just settled on a property interstate and it was a commendable experience. It was my first time using a buyers agent and so wasn't sure of the outcomes to expect. After many questions /time to understand the process, locations and details involved, I was reassured and able to hone in on the area that was ultimately of most interest and promising. The best part was the strong support from Ben & Damien who worked in tandem to lead the journey and ensuring all details were covered including inspections and liaising with various parties to make it less stressful. Communication was generally prompt and reliable, so I could ease knowing it's in good hands. Ben's accounting background was beneficial at the early stages to use as a bouncing board such as on cashflows. Although only time will tell how strong the growth is on the property, it seems like a good buy and the process was pleasant.
    Paul Curtis
    Paul Curtis
    06:59 08 Aug 25
    An excellent complete and transparent service! From plan, purchase, and management, Ben and the BFP Team have been fantastic. In the space of a couple of months we’ve gone from a rough idea to a leased property with a quality tenant, and with a plan to keep going.Ben helped us develop a plan to grow our portfolio and then the whole BFP Team has sourcing properties and providing very valuable advice as we made our purchasing decision. We’re also now entrusting the team with managing the property and they have been great!I highly recommend BFP. They are a pleasure to deal with, provide professional guidance and insights and offer excellent value.
    Will Stevens
    Will Stevens
    11:23 06 Aug 25
    Couldn't recommend Ben and the BFP Property Group team more highly!I shopped around quite a bit for a buyer's agent and property partner before meeting Ben, and within 30 minutes of ending our first call, I had paid my initial deposit and things were underway! I could instantly tell he’s a genuine person who truly cares about building long-term client relationships—not just a salesperson looking to make a quick buck off a one-time client.Ben’s team is proactive, engaged, always available, and incredibly competent. I had the pleasure of working closely with Ben and Damian to secure an investment in Victoria, and at every step of the way, they kept me updated, provided reassuring guidance, and fulfilled their role perfectly as my trusted advisors. They handled every detail, from engaging with the conveyancer, property manager, building/pest inspector, mortgage broker, and more.Before securing my property, Ben and Damian prepared numerous research reports on other properties across Australia. The research was well-presented, clearly articulated, and incredibly helpful in giving me the confidence to move forward with my decision.I will absolutely be returning to Ben and the BFP team when I’m next looking to purchase a property. Thanks Ben, Damian, Jen, and the entire team!
    //////////————————
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    01:28 02 Aug 25
    Having just purchased a cracking property at a good price I can wholeheartedly recommend the BFP Property Group team, who are true professionals and stand out leaders in the 'buyers agent' space. A good friend recommended Ben's team to me and from the initial meeting to conclusion I was treated like a valued client - they assess your needs, match you with an expert and responsive team member who guides you through the entire process. The money I spent on BFP's fee was more than covered by the great deal they got me on my property - I cannot recommend them highly enough!
    Ryan carr
    Ryan carr
    08:46 01 Aug 25
    BFP Property Group were extremely professional and efficient. They secured a great property for us.
    M Avomarba
    M Avomarba
    23:30 27 Jul 25
    It’s been a fantastic experience to work with BFP as we secured our investment within 5 weeks! They have an extensive market knowledge, and other people in the industry had only good things to say about them.Thank you to Lisa for all your hard work to make it happen and to Ben for your guidance. We wouldn’t be able to do this without your help.
    Daniel Yasin
    Daniel Yasin
    23:55 20 Jul 25
    Just bought my second investment property with the help of Ben and Damian. Ben handled the strategy and kept everything on track, while Damian did the hard yards behind the scenes - inspections, due diligence, constant updates.They made the whole process smooth and stress-free. No fluff, no pressure - just solid advice and a ton of legwork. Would definitely work with them again.
    Lukas
    Lukas
    02:14 06 Jul 25
    We had an exceptional experience working with Ben as our buyer’s agent. From day one, he was professional, knowledgeable, and incredibly supportive. Ben took the time to understand exactly what we were looking for and guided us through every step of the property purchase with patience and expertise.His communication was always prompt, clear, and honest – we always felt informed and confident in our decisions. Ben’s local knowledge and negotiation skills helped us secure a fantastic property at a great price.What truly set Ben apart was how much he genuinely cared about getting the right outcome for us. We never felt like just another client – he treated our journey with the attention and importance it deserved.Highly recommend Ben to anyone looking for a trustworthy, results-driven buyer’s agent. We couldn’t be happier!
    azin Radfard
    azin Radfard
    10:43 29 Jun 25
    We had a fantastic experience working with the team at BFP Property Group, especially Ben and Lisa, in helping us find the perfect property to purchase. Their in-depth market knowledge and excellent communication skills truly set them apart. They were always available and easy to reach, and their genuine care for our needs was evident throughout the process. With a personalized approach, they made sure every detail was handled efficiently. From property search to inspections, negotiations, contract exchange, and settlement, everything was completed smoothly within 8 weeks. We highly recommend BFP Property Group and look forward to working with them again in the future.
    Brad Barker
    Brad Barker
    08:08 20 Jun 25
    Lisa was very easy to deal with straight down the line and did what she said she would. Would love to work with her again!
    Bilal Aslam
    Bilal Aslam
    06:03 31 May 25
    I'm absolutely thrilled with the service provided by Ben and Lisa! As buyers' agents, they helped me find an excellent investment-grade property that perfectly met my requirements. Their expertise, knowledge of the market, and dedication to their clients are truly impressive. They kept me informed throughout the entire process, and their negotiation skills ensured I got a great deal. I highly recommend Ben and Lisa to anyone looking for professional and reliable buyers' agents. Thanks for your hard work guys!!
    Gaurang
    Gaurang
    10:43 29 May 25
    We had an outstanding experience working with Ben and Lisa from BFP Property Group. From the moment we connected, it was clear we had found the right buyer’s agent, professional, personable, and completely aligned with our mindset. Ben’s financial expertise and strategic perspective helped us identify the right investment property type to begin our journey, while Lisa’s strong local knowledge ensured a smooth and stress-free process throughout. From the initial introduction to shortlisting, bidding, buying, settlement, and even onboarding with property management and tenancy, every step was handled with care and professionalism. Not once did we feel rushed or misinformed. It has truly been a seamless, hands-free experience, and we hope this is just the start of a long-term relationship. Thank you, Ben and Lisa!
    sibin sunny
    sibin sunny
    23:33 26 May 25
    We’re incredibly grateful to Ben and his team—especially Lisa—for helping us secure our first investment property. Their professionalism, deep market knowledge, and genuine care made the entire experience smooth and stress-free. This is the second time we’ve had the pleasure of working with Ben, having first engaged him a few years ago to purchase our family home. Once again, the team exceeded our expectations with their dedication, responsiveness, and strategic guidance. We felt supported every step of the way and are thrilled with the outcome. Thank you for being such trusted partners in our property journey!
    Emma Crispin
    Emma Crispin
    02:07 20 May 25
    Lisa is amazing and efficient at her job! Amazing to work with.
    Kristy Logie
    Kristy Logie
    23:55 06 May 25
    We had an exceptional experience with Ben and Damien while purchasing our first investment property interstate. From start to finish, they were incredibly responsive and helpful, always available to answer our questions and provide guidance. Their insights and useful information made the entire process seamless and stress-free. Highly recommend!
    itirere akerauara
    itirere akerauara
    10:32 06 May 25
    Thank you Hannah for assisting us from beginning to end. You were responsive, professional and have clear communications. Happy to recommend you to any person looking for quick, easy and professional property management services. Thank you :-)
    Shweta Krishnan
    Shweta Krishnan
    03:36 29 Apr 25
    We struggled for 6 months trying to buy our own property in a very tricky market. After speaking to a couple of buyers agent we went ahead with Ben and team. The first call itself instilled a lot of confidence. The process can be daunting when you do it all by yourself end to end but it was a cake walk with engaging Ben. Hassle free and seamless- exactly what you want especially when your work can be demanding leaving little time for life admin.It just got better because our investment has performed exceptionally well with strong capital growth along with rental yield.We plan to build our portfolio with this team. Highly recommend!
    Angelo Lambropoulos
    Angelo Lambropoulos
    07:36 28 Apr 25
    My wife and I recently had the pleasure of working with Ben and Lisa as our buyers' agents, and we couldn't be happier with the experience. From the very start, they took the time to truly understand our goals and preferences for an investment property, providing us with tailored advice and expert guidance every step of the way.Ben and Lisa's market knowledge is second to none. They identified a fantastic property that perfectly aligned with our investment strategy, and they negotiated a great deal on our behalf. Their professionalism, attention to detail, and constant communication made the entire process smooth and stress-free.We felt completely supported throughout the journey, and thanks to their efforts, we are now proud owners of a property that will help grow our investment portfolio. We highly recommend Ben and Lisa to anyone looking for knowledgeable, reliable, and dedicated buyers' agents.Thank you again, Ben and Lisa, for your exceptional service!
    William Banh
    William Banh
    11:39 22 Apr 25
    Lisa and Ben were great and very knowledgeable - extremely patient, prompt, efficient and made the whole buying process very simple!
    Brent Booker
    Brent Booker
    23:08 10 Apr 25
    Lisa was fantastic to work with! Constantly available and clear communication through out the entire process. Would definitely recommend using lisa and the team!
    Wood Real Estate, Albury
    Wood Real Estate, Albury
    04:26 04 Apr 25
    Far from pushy, very transparent and had the clients interests front of mind. We provided all the details that were requested and I am sure Lisa’s purchasers were kept up to date the whole way through.
    Luke Foley
    Luke Foley
    05:26 24 Mar 25
    Lisa Wood was brilliant to work with, extremely professional, fantastic communicator and made everything run smoothly.
    Craig Donaldson
    Craig Donaldson
    02:16 24 Mar 25
    I was introduced to Ben and his team at BFP Property Buyers back in 2019 when my wife and I wanted to begin our property portfolio journey.We couldn't be happier with the service and dedication that BFP Property Buyers have provided to us.They have always gone that extra mile to find the right property even in a difficult market where we had specific conditions on which type of investment property we wanted to buy.The other great thing about these guys is that they simplify the acquisition process which takes the stress away and have always been available if we needed to discuss anything over the phone.The results have been amazing and we look forward to working with them on many more acquisitions in years to come.
    Dany Murday
    Dany Murday
    22:44 22 Mar 25
    I took a buyer’s agent because when I was looking for an investment property, I was overwhelmed by all the information and ended-up nowhere after 3 years of search, travel and visits.I went with BFP Property group as a result of a referral. I noted they had excellent reviews and were registered on REBAA. My introductory meeting went vey well and I felt comfortable. They did not have any issues for me to contact previous clients and get their feedbacks. All spoke highly of BFP.My journey with them was great. They were attentive to my requirement; prompt to reply my queries; communicate well; accurate and make the overall process worry free. I had my 1st meeting end of October and by end of January I bought a house and already leased out. They are all in one.I have already recommended them to my friends and will sure use their services in the future.
    A Moktar
    A Moktar
    12:36 21 Mar 25
    Ben and Damien were excellent in listening to our needs and finding a great option that we can now call our first home! Thank you for your advice and guidance along the journey.
    Jason Dutch
    Jason Dutch
    06:26 21 Mar 25
    I have dealt with Damian at BFP Property Group on several occasions and each time he has been very helpful. I recommend you consider BFP if you are searching for your next property to purchase.
    Mandie van der Merwe
    Mandie van der Merwe
    14:07 20 Mar 25
    Working with Ben and his team could not have been easier. He’s a straight shooter, knowledgeable and gets the job done. I can highly recommend working with him.
    Avish Gordhan
    Avish Gordhan
    07:55 20 Mar 25
    Ben was insightful, offered excellent advice and helped keep us level-headed through the tumultuous process of buying a place.
    Vilas Madan
    Vilas Madan
    05:19 19 Mar 25
    We recently had the pleasure of working with Ben and Lisa to secure a property in NSW, and the experience was exceptional from start to finish. Ben’s knowledge and professionalism made the entire process seamless. Within a month, we purchased the property, settled it, and now have it successfully rented—all thanks to Lisa and Ben’s expertise and support. We highly recommend them to anyone looking for a smooth and hassle-free property journey!
    Vinay Kumar JHAMB
    Vinay Kumar JHAMB
    02:21 08 Mar 25
    I had the opportunity to work with Lisa on the sale of a property in Westmead and it turned out to be an incredibly smooth experience. Lisa represented her clients very professionally, responsibly and was always in front of the process, communication and client requirements. What stood out for me was her knowledge about the market and ease of managing different stakeholders at every step of the transaction. I highly recommend Lisa for the professional she is and would love to work with her again if opportunity presents. Good luck Lisa!
    jenna pollard
    jenna pollard
    06:51 25 Feb 25
    Beautiful experience with Lisa. Prompt, responsive and really goes the extra mile for service
    Simon Lupica
    Simon Lupica
    03:55 24 Jan 25
    We used BFP to find an IP for our SMSF.I highly recommend BFP; they are highly trustworthy and professional all the way through the process. They the hard-work and headache out of finding a property as well as navigating through the entire purchase process.
    Barker Real Estate
    Barker Real Estate
    04:51 23 Jan 25
    We recently had dealings with Lisa Wood from BFP Property Group and can safely say she was one of the best buyers' agents we have had the pleasure in dealing with. We always felt that she was honest & transparent throughout the whole process. We would have no hesitation in recommending her on to clients & hopefully doing further business. Regards Barker RE.
    John D
    John D
    23:42 15 Jan 25
    My partner and I were looking to start our property portfolio after months of research through podcasts and books. Understanding how crucial the first purchase would be, we decided to engage a buyers agent. We had discovery calls with several agencies but struggled to build trust until we met Ben and Lisa at BFP. From our first call, we knew they were the best option for us and felt we could trust them completely with such an important decision in our lives.Throughout the process, Lisa and Ben kept us continuously updated and answered every question we asked. This was particularly important to us as we wanted to learn from BFP's experience and be educated throughout the journey. They were very strategic and thoughtful in selecting regions based on our specific circumstances.We especially appreciated their patience in not settling for just any property, but waiting for the perfect one for our situation. BFP made everything smooth and easy, showing genuine care for our situation and future goals. We couldn't recommend them more highly and would absolutely work with them again. Thank you, Lisa and Ben, for finding us the perfect property.
    Rachael Kelly
    Rachael Kelly
    01:25 19 Dec 24
    Working with Lisa from BFP Property Group as we were the listing agents for a property purchase in Mount Gambier was an excellent experience. Lisa stood out for her clear and consistent communication, her approachable nature, and her unwavering focus on achieving a successful result for everyone involved. She demonstrated remarkable care and attention to detail throughout the process, ensuring her client’s needs were fully supported. It was a pleasure to collaborate with someone so dedicated and capable, and we look forward to partnering with Lisa again.
    Dragon kid Krautz
    Dragon kid Krautz
    22:22 18 Dec 24
    I recently worked with Lisa on a sale and it was a fantastic experience. Her communication was top-notch, and she always responded quickly .Lisa is not only professional but also super friendly, which made the whole process a pleasure. I would recommend her to anyone - she's a great asset the team.
    Mahsa M
    Mahsa M
    22:27 17 Dec 24
    We recently secured an investment property with Ben and his team and the experience was so seamless and stress-free. We weren't sure what areas to invest in and they purchased a property for us which had a really good rental yield, a lot of amenities, low risks etc and within our budget.They have an extensive knowledge of different suburbs across Australia which would help buyers/ investors to maximise the value of their properties.
    Jasmyn Calgaro
    Jasmyn Calgaro
    01:11 13 Dec 24
    Lisa and Ben have been simply amazing. As a sales agent, dealing with a buyers agent can often be a hassle if I’m being completely honest, but it’s been nothing short of amazing dealing with BFP. Lisa ensured a seamless process and both the buyer and seller are very happy. Looking forward to working together again!
    Angeli Oberoi
    Angeli Oberoi
    05:37 09 Dec 24
    Ben and Lisa were absolutely fantastic as our buyer’s agents. They made the entire process of purchasing a property incredibly smooth, informative, and stress-free. From the start, they were supportive and took the time to understand our needs without ever making us feel rushed and sharing wide range of options available at the time. Their professionalism and expertise made us feel confident every step of the way.
    Joan Naldrett
    Joan Naldrett
    23:18 01 Dec 24
    Lisa Wood was fantastic to deal with and would highly recommend her and the team at BFP Property Group!
    Andrew Giacca
    Andrew Giacca
    07:14 29 Nov 24
    Worked with Lisa and Ben as my buyers agents, and I couldn't be more pleased with the experience! From the very beginning, Ben and Lisa took the time to understand my needs and preferences, guiding me through every step of the home-buying process.
    Agnello D'Souza
    Agnello D'Souza
    03:06 10 Nov 24
    We purchased a property through BFP Properties. It was a good experience and we were very happy with the results. Lisa the agent on the ground did an excellent job. She kept us in the loop at all times and gave us good advice.I would recommend BFP property to any buyer who is looking for a property.
    Kim Kelly
    Kim Kelly
    04:49 08 Nov 24
    Lisa from BFP Property Group was a dream to work with. While advocating for her clients throughout the sales process she always maintained great communication and proactive organisation to keep everything on track. Thanks Lisa, I look forward to working with you again :)
    Richard Turner
    Richard Turner
    15:26 04 Nov 24
    Ben and Patrice helped us to find the perfect property within a short space of time and provided guidance re pricing and approach. Great team to work with and gave us a sense of confidence in terms of navigating the Sydney market. No hesitation in recommending them and if we are looking for another property they will be the first people we go to.
    Richard Dababneh
    Richard Dababneh
    04:28 04 Nov 24
    Thanks to Ben and the team. Easy to deal with. Fast and efficient service.
    hooman vejdani
    hooman vejdani
    02:52 03 Nov 24
    Ben and his team provided a seamless and enjoyable home-buying experience. They handled every detail of our home purchase with such care, making what could have been a stressful process feel simple and effortless. Their service saved me so much personal time and energy. Highly recommend this outstanding team!
    Vijay Chidambaram
    Vijay Chidambaram
    12:15 01 Nov 24
    We had a fantastic experience with Ben and Lisa from BFP Property Group. Ben’s knowledge and professionalism helped us select the best location within our budget, and Lisa went above and beyond, patiently searching for properties until we found the right one. She negotiated effectively to get us the best price, arranged a reliable property manager, and supported us through the entire process until our property was rented out. Highly recommend their services for anyone looking for a smooth, guided experience in buying property!
    Nicole K
    Nicole K
    08:22 16 Oct 24
    Working with Patrice and Ben as our buyer agents was a fantastic experience! They were incredibly persistent in negotiating with the real estate agents and truly took the stress and work out of the entire house-hunting process. They helped us inspect properties thoroughly and gave us valuable advice along the way. It felt like they were evaluating options as if they were purchasing for themselves, always looking out for our best interests. Highly recommend investing in a BA even if you're a first home buyer - their efficiency in securing you a home basically pays for their service! Thanks team for your help :)
    Kosta Apostolidis
    Kosta Apostolidis
    07:03 14 Oct 24
    Having just locked up a deal with Lisa I found her to be very efficient & professional. Her level of communication was very efficient & we managed to do the deal within 72 hrs securing great outcomes for both our clients.Hoping to do more business with Lisa in the future. Highly recommend her as your buyers agent.
    Andre Kubecka
    Andre Kubecka
    22:30 11 Oct 24
    Lisa was excellent to deal with.She was responsive & clearly knew what to ask - I could tell had quite a good deal of experience in negotiations.I’d love to work with Lisa again in the future.
    Andrew Thai
    Andrew Thai
    12:11 11 Oct 24
    Amazing BAs, I cannot recommend them enough. The entire purchasing process was handled so seamlessly with minimum stress for me. Lisa in particular is highly professional, experienced and tenacious in advocating for her clients.
    Solène P
    Solène P
    03:07 18 Sep 24
    ⭐⭐⭐⭐⭐I cannot recommend BFP highly enough! From the moment we started working together, Ben and Lisa went above and beyond to help us find the perfect home. They were incredibly knowledgeable, patient, and attentive to our needs, making the entire process smooth and stress-free.Special mention to Lisa who showed her dedication and support in navigating a challenging situation with a problematic property manager weeks AFTER the property was bought. She provided invaluable advice and assistance, ensuring that we felt confident and well-informed every step of the way.If you’re looking for a buyer agent who genuinely cares about your needs and will go the extra mile to ensure your satisfaction, look no further than them. Thank you for making our home-buying experience exceptional!
    Matt Bunder
    Matt Bunder
    01:46 30 Aug 24
    I have dealt with many buyers agents throughout my career and Lisa is definitely one if the best.
    Mary-Ann Pham
    Mary-Ann Pham
    06:21 26 Aug 24
    Ben and Patrice took the stress out of making our first home purchase. We opted for the evaluate and negotiate package. When we found properties that we thought were suitable, Ben was able to provide a very fast and detailed evaluation report, which contained valuable information. He also did a great job negotiating the price on our behalf. They also organised a building inspection and conveyancer for us. Overall, they made the whole buying process a lot easier for us to manage. We would definitely recommend using their services.
    Katie Watson
    Katie Watson
    11:36 02 Aug 24
    Ben and Patrice far exceeded our expectations. As interstate buyers, they made the whole process: search, assess, view, re-assess, offer, negotiate, secure, settle: seamless, easy and even somewhat enjoyable! It’s 100% true that they helped take the stress and emotion out of the buying process. We were presented with plenty of options which was wonderful to know we had choice and weren’t boxed in. Their knowledge of the property market is exemplary and they have excellent contacts. The agent that we eventually bought from also expressed how wonderful BFP Property Group was to work with from their perspective, which really cemented that our great experience was typical - very reassuring. I wouldn’t hesitate in recommending BFP, Ben and Patrice to any other prospective buyers considering their services. No regrets from this client - just a happy outcome!
    Ross Crates
    Ross Crates
    07:11 02 Aug 24
    Ben and Lisa provided invaluable help in the purchase of our first home. Cannot recommend them highly enough.
    Tess Stow
    Tess Stow
    03:55 26 Jul 24
    Lisa from BFP Property Group, has been nothing short of amazing. Constant communication & ongoing support, no one else I’d rather do business with. Very grateful to be working with such a knowledgeable & kind person. Lisa is the person you need - the best buyers agent service you’ll ever get!!!
    Kevin Kan
    Kevin Kan
    10:53 17 Jul 24
    Ben and Patrice were steady hands in the challenging Sydney market. Their extensive knowledge and experience were evident as they guided and educated us through the complex process of narrowing down our property selection, organizing our resources, and especially during the offer negotiation phase. This was exactly the help we needed. Even after our successful offer and receiving our payment, Patrice continued to kindly and meticulously answer all our questions, deal with the agent, and guide us through the final inspection and settlement. Absolutely exemplary.
    Andrew Howarth
    Andrew Howarth
    22:53 16 Jul 24
    Patrice and Ben were instrumental in facilitating our first home buying experience. They guided us through an otherwise daunting market and had the patience to bear with us through our high standards and very selective process.When we found the right home they quickly assembled a team to inspect and sift through every document before putting an offer on a fast moving off market property. We were very fortunate to have them in our corner.
    Ashutosh
    Ashutosh
    10:27 15 Jul 24
    We can't thank Ben, Lisa and their entire team enough for their incredible support in helping us buy our first investment property in such a short period of time. Their proactive approach and dedication made the entire process seamless. From finding the right property to closing the deal, they were involved every step of the way, ensuring everything was handled promptly and professionally. Their expertise and commitment truly set them apart. Highly recommend!
    Chris Crolla
    Chris Crolla
    09:40 10 Jul 24
    Great service! Exceptional at leading us through the process and as stress free as can be. Lisa and Ben went above and beyond the average service! Hoping the property value can rise that way too 🤞
    Kitty Sandoval
    Kitty Sandoval
    04:32 03 Jul 24
    Ben and Patrice were absolutely who we needed to navigate this crazy Sydney property market. We didn’t know where to start, and from our first meeting to discuss what we were after, they immediately identified a property that ticked a lot of our boxes, and not long after secured it for us! It was definitely a much more relaxed process with Ben and Patrice, and we wouldn’t hesitate to work with them again should we decide to buy another property in the future.
    Laura Robertson
    Laura Robertson
    10:34 02 Jul 24
    Our second time buying a house with this amazing company. A breeze as per usual. The communication with Ben & Lisa was superb. Always quick to respond to any queries. An absolute wealth of knowledge between the 2 of them. Worth every cent. Thank you team for everything. Hopefully we can work together again sometime soon. Thanks again, Corey & Laura :)
    Karissa Tigges
    Karissa Tigges
    03:17 21 Jun 24
    I’ve just had the absolute pleasure of working with Lisa and her clients on investing in Toowoomba and providing local property management services and insight to them. Lisa is one of the most proactive and thorough buyer’s agents I’ve come across, a true asset to her company and treasure to her clients. Highly recommend!
    lauren ward
    lauren ward
    12:14 17 Jun 24
    Ben was amazing to work with as I bought my first investment property. He was very knowledgeable and supported me through every step. He was very professional and very quick to answer my many questions, making the whole process stress free. Couldn’t be happier with the service provided, thank you Ben.
    Lily Hoang
    Lily Hoang
    12:09 20 May 24
    Ben has been incredibly supportive throughout the journey of buying my first investment property. During our property search, I wanted to change locations and Ben was able to pivot our strategy seamlessly to find a place that was closer to home and more comfortable for me. Ben's responsiveness and wealth of expertise allowed me to make informed decisions with certainty, and I always felt comfortable reaching out to him with any questions. I look forward to working with Ben and BFP to manage the property and hopefully many more in the future!
    Avinash D'Souza
    Avinash D'Souza
    06:17 19 May 24
    Ben and his team are great to work with. They were helpful throughout the entire process and I'm very happy with the final outcome
    Joe Duarte
    Joe Duarte
    00:16 07 May 24
    Ben and his amazing team were amazing to deal with! They helped us find an investment property for our SMSF. Although it was a bit of a confusing task for us, Ben’s experience and expertise helped reassure us throughout the whole process. When it comes to buying property, I would highly recommend people use an experienced buyers agent. With BFP - you really are getting honest and genuine advice. We plan on continuing our investment journey with Ben and his team in the future. Thanks again to BFP property!
    Fabio Stefanelli
    Fabio Stefanelli
    01:52 20 Apr 24
    Ben is a professional, friendly, reliable and very committed expert in his job and we highly recommend him.
    Brianna Murphy
    Brianna Murphy
    11:27 18 Apr 24
    Ben was fantastic to deal with from the initial meeting. He was extremely knowledgeable and professional. Ben made the entire process seamless and stress free. I wouldn’t hesitate in recommending BFP Property or using their services again. Thank you Ben & Patrice, extremely grateful for your assistance purchasing my first investment property.
    Anna Kazemian
    Anna Kazemian
    05:26 01 Mar 24
    Working with Ben was an absolute delight! and I can't say enough good things about my experience.Ben truly went above and beyond to understand our needs and preferences, and he and his team navigated the challenging market with ease. Their attention to detail and proactive communication made the entire process smooth and stress-free.his knowledge of the real estate market is unmatched, and we felt confident knowing we were in good hands.I highly recommend BFP property group to anyone in search of a reliable and trustworthy buyer agent. They are a true professional who genuinely cares about their clients' success. Thank you, Ben, for your outstanding service!
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